2.9 Learning Resources and Services

The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections and services and to other learning/information resources consistent with the degrees offered.  Collections, resources, and services are sufficient to support all its educational, research, and public service programs. (Learning Resources and Services)


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Compliance
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Partial Compliance
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Non-Compliance

Narrative:

The Tarrant County College District (TCCD) provides and supports student and faculty access to adequate learning and information resources consistent with the requirements of the degree and certificate programs it offers. TCCD’s collection of books, magazines and other learning resources primarily reside in the five campus libraries, the: (a) J. Ardis Bell Library on the Northeast Campus, [1] (b) Jenkins Garrett Library on South Campus, [2] (c) Walsh Library on Northwest Campus, [3] (d) Southeast Campus Library [4] and (e) Trinity River Campus Library. [5] Library hours of operation are noted on the splash page of each of the library webpages. Students can use any library, regardless of their home campus or mode of course delivery and many of the libraries’ services are available online.

Libraries’ Mission:

The libraries at TCCD have adopted and published the following guidelines to facilitate achieving TCCD’s mission. [6] Library Directors have the responsibility to provide: (a) an organized, readily accessible collection of materials and equipment needed to meet the institutional, instructional and individual needs of students and faculty; (b) qualified and engaged staff with appropriate education and experience to serve the needs of students, faculty and the community; (c) librarians with a professional degree from an ALA accredited institution; (d) leadership and assistance in the development of instructional systems which employ effective and efficient means of accomplishing educational objectives; (e) facilities and resources which encourage innovation, learning and community service and (f) other appropriate support that supports the mission and goals of TCCD.

The Collections:

The physical holdings of TCCD’s libraries include: (a) books, (b) current and bound periodicals, (c) films, (d) audio recordings and (e) microfilm.  All materials are cataloged, arranged by Library of Congress call number and located on open shelves. These holdings include: (a) 255,388 books and bound volumes, (b) 580 current serial titles, (c) 12,289 audiovisual titles and (d) 64,472 e-books.

Students are able to checkout items for a 3-week period with the opportunity for a 3-week extension. The final due date is at the end of each semester. Faculty members are allowed to check items out for a semester. While no overdue fines are assessed, a hold can be placed on a student’s record for non-return of materials.  [7] TCCD libraries are also open to users from the community (Tarrant County residents). Community users who bring in photo identification and fill out a brief form will be issued a community user card. [8]

Library users are able to access the TCCD library using the Voyager automated library system. [9] Each library has several public access stations that allow users to explore the collection using a basic search strategy with author, title and keyword as search options. The Voyager system also provides many advanced search strategy options for more sophisticated users.  Professional librarians are available for immediate assistance when needed.

In addition to using the public service stations located in the libraries, students and faculty are able to access the Voyager system electronically by using Web Voyager from off-site locations.  The Voyager system provides TCCD with several options/resources for providing control of the collections. These include the following modules: (a) circulation system, (b) cataloging, (c) acquisitions, (d) administration and (e) reporter.

Students and faculty can identify materials located at any campus using the Voyager system.  Items not located at a user’s home campus can be ordered and delivered to that campus using a courier service. Faculty members are able to use an Inter Library Loan program at no cost in order to access materials not owned by TCCD.

Peer Comparatives:

Based on the National Center for Educational Statistics [10] data below, TCCD’s library expenditures per FTE student ranks 6 out of 8 compared with peer institutions of similar size. When compared to its peers on the number of books, serial backfiles and other paper materials held, TCCD ranks 3 out of 8. TCCD’s peer institutions are: (a) Austin Community College (TX), (b) Broward College (FL), (c) Houston Community College (TX), (d) Lone Star College System (TX), (e) Miami Dade Community College (FL), (f) San Jacinto Community College (TX) and (g) Northern Virginia Community College (VA).

Financial Resources: 

TCCD libraries receive an annual allocation determined by the administration of the institution. For the 2012-13 academic year, the total allocated budget was $3,696,593. The individual libraries were funded as follows:

Database Collection:

The TCCD academic community has access to over 135 databases. [9] These databases range from those that are broad-spectrum in nature such as: (a) EBSCOhost, [11] (b) ProQuest, [12] and (c) the Gale suite of databases, [13] to those that are more subject specific such as: (a)  MEDLINE, [14] (b) LexisNexis Law Reviews, [15] and (c) Bloom’s Literary Reference Online. [16] Access to these resources is available any time the libraries are open via library computer terminals or off-site access to registered TCCD students who have a computer with internet capability. Faculty members also have access to the District’s online collections along with interlibrary loan services.

Collection Development:

Each TCCD campus approaches collection development in a manner that best suits its needs based on the teaching disciplines offered at the campus. Typically, it is a shared responsibility between librarians and faculty to develop and weed out a library’s collection.  Each academic discipline is assigned a liaison who serves as an intermediary between the department and the library. Working with faculty, liaisons: (a) select and order discipline-related materials, (b) arrange for library research/bibliographic instruction, (c) assist in the development of library/research assignments and (d) weed out irrelevant resources. [17]

Funding for library resources is allocated to each campus annually. Funds for: (a) ongoing serial subscriptions, (b) continuing orders and (c) database expenditures are encumbered at the start of each fiscal year. The expenditure of funding is left to the discretion of the individual library.  The district libraries have developed a common collection development manual to document existing policies and procedures. [17]

Consortial Activities:

TCCD is a member of the TexShare program, a statewide resource-sharing consortium of 700 Texas member libraries including: (a) public and private colleges and universities, (b) community colleges, (c) libraries of clinical medicine and (d) public libraries. [18] This program is administered by the Texas State Library and Archives Commission. The TexShare program enables member libraries to: (a) share staff expertise, (b) share electronic and print formats, (c) pursue joint purchasing agreements on electronic databases and (d) encourage the cooperative development of Texas libraries statewide.  Two most utilized TexShare programs used by TCCD are: (a) TexShare Databases and (b) TexShare Card.

TexShare Databases:

Enrolled students and staff of TCCD have access to TexShare databases both inside the library and 24-hour a day access outside the library in their homes or offices. [18] The TexShare databases provide: (a) full-text articles from journals, (b) newspapers, (c) magazines, (d) online books and (e) research assistance for students searching for information on such topics/ subjects as health or business information, as well as literature and historical information.

TexShare Card:

Enrolled students and staff of TCCD can obtain a TexShare card to check out materials from the collections of TexShare member libraries across the state of Texas. [19] Each library creates individual lending policies as guidelines for TexShare Card owners. Greater access to collections statewide is a major benefit to the user, as this card provides direct library access and borrowing privileges from many local institutions including: (a) The University of Texas at Arlington, (b) Texas Christian University, (c) The University of North Texas, (d) Texas Woman’s University, (e) Texas Wesleyan University and (f) most public libraries in Texas.

Other Resources:

The Northeast Campus provides continuing and basic general education classes at the Haltom City Learning Center. [20] These classes are both credit and non-credit. To support this academic offering, Northeast Campus library (J. Ardis Bell Library) provides access to electronic resources through the use of on-site computers and provides a librarian on-site during classes.

LibGuides are available to all students. [21] LibGuides tackle a wide variety of subjects and illustrate the use of many library databases and other resources. Users can search by subject or campus, or browse the entire LibGuide list. LibGuides are available 24 hours a day/ 7 days a week.

Student Surveys:

The Libraries conduct user surveys annually. These surveys ask questions regarding: (a) hours of operation, (b) usage of Library Guides, (c) usage of the Ask a Librarian web resource, (d) library instruction programs and (e) frequency of visitation. Librarians use the results of the annual surveys to adjust their resources to meet user need. Survey results from 2009 to 2011 are available. [22] [23] [24] [25] [26] [27] [28] [29] [30] [31] [32] [33] [34] [35] [36] [37] [38] [39]

Usage Statistics:

TCCD library usage statistics for 2011-12 are available for review. [40] Circulation and gate count data are available from 2009-10 forward. [41] For further information on TCCD’s learning resources, please see TCCD’s response to Comprehensive Standard 3.8.1. [42] For more information on TCCD’s academic and student support services, please see TCCD’s response to Comprehensive Standard 3.3.1.3. [43]

Supporting Documentation:

[1] TCCD J. Ardis Bell Library:
http://lib-serv.tccd.edu/libraries/northeast

[2] TCCD Jenkins Garrett Library:
http://lib-serv.tccd.edu/libraries/south

[3] Walsh Library:
http://lib-serv.tccd.edu/libraries/northwest

[4] Southeast Campus Library:
http://lib-serv.tccd.edu/libraries/southeast

[5] Trinity River Campus Library:
http://lib-serv.tccd.edu/libraries/trinity

[6] TCCD Libraries’ Mission Statement:
http://lib-serv.tccd.edu/resources/documents/TCCD_Collection_Development_Policy_2011-10-21.pdf

[7] TCCD’s Check-out Policies:
https://lib-serv.tccd.edu/comments/ask_search

[8] TCCD Community User Information:
https://lib-serv.tccd.edu/comments/ask_search

[9] TCCD Voyager:
http://lib-serv.tccd.edu/voyager/databases/subjects

[10] Peer Library Comparisons from the National Center of Educational Statistics:
http://nces.ed.gov/surveys/libraries/compare/

[11] EBSCO Host Database:
http://www.ebscohost.com/

[12] ProQuest Database:
http://search.proquest.com/index

[13] Gale Database:
http://find.galegroup.com/menu/commonmenu.do?userGroupName=txshracd2560

[14] MEDLINE Database:
http://www.ebscohost.com/biomedical-libraries/medline

[15] Lexis Nexis Law Reviews Database:
http://www.lexisnexis.com/hottopics/lnacademic/?flapID=legal

[16] Bloom’s Literary Reference Online Database:
http://www.fofweb.com/Lit/default.asp

[17] TCCD Library Collection Development Policy:
http://lib-serv.tccd.edu/resources/documents/TCCD_Collection_Development_Policy_2011-10-21.pdf

[18] TexShare:
http://www.libraryoftexas.org/service-proxy/texshare/?orgid=334

[19] TexShare Card:
http://lib-serv.tccd.edu/selib/Sites/tshare.htm

[20] TCCD Haltom City Northeast Center:
http://www.tccd.edu/Campuses_and_Centers/Northeast_Campus/Haltom_City_Northeast_Center

[21] LibGuides:
http://libguides.tccd.edu/

[22] All Campuses Library Survey 2009:
http://sacs.tccd.edu/download/All%20Campuses%202009%20Library%20Survey.pdf

[23] All Campuses Library Survey 2010:
http://sacs.tccd.edu/download/All%20Campuses%202010%20Library%20Survey.pdf

[24] All Campuses Library Survey 2011:
http://sacs.tccd.edu/download/All%20Campuses%202011%20Library%20Survey.pdf

[25] NE Library Survey 2009:
http://sacs.tccd.edu/download/NE%202009%20Library%20Survey.pdf

[26] NE Library Survey 2010:
http://sacs.tccd.edu/download/NE%202010%20Library%20Survey.pdf

[27] NE Library Survey 2011:
http://sacs.tccd.edu/download/NE%202011%20Library%20Survey.pdf

[28] NW Library Survey 2009:
http://sacs.tccd.edu/download/NW%202009%20Library%20Survey.pdf

[29] NW Library Survey 2010:
http://sacs.tccd.edu/download/NW%202010%20Library%20Survey.pdf

[30] NW Library Survey 2011:
http://sacs.tccd.edu/download/NW%202011%20Library%20Survey.pdf

[31] SE Library Survey 2009:
http://sacs.tccd.edu/download/SE%202009%20Library%20Survey.pdf

[32] SE Library Survey 2010:
http://sacs.tccd.edu/download/SE%202010%20Library%20Survey.pdf

[33] SE Library Survey 2011:
http://sacs.tccd.edu/download/SE%202011%20Library%20Survey.pdf

[34] SO Library Survey 2009:
http://sacs.tccd.edu/download/SO%202009%20Library%20Survey.pdf

[35] SO Library Survey 2010:
http://sacs.tccd.edu/download/SO%202010%20Library%20Survey.pdf

[36] SO Library Survey 2011:
http://sacs.tccd.edu/download/SO%202011%20Library%20Survey.pdf

[37] TR Library Survey 2010:
http://sacs.tccd.edu/download/TR%202010%20Library%20Survey.pdf

[38] TR Library Survey 2011:
http://sacs.tccd.edu/download/TR%202011%20Library%20Survey.pdf

[39] Distance Learning Student Library Survey 2011:
http://sacs.tccd.edu/download/Distance%20Learning%20Students%202011%20Library%20Survey.pdf

[40] TCCD Library Usage Statistics:
http://sacs.tccd.edu/download/2.9/[22]%20TCCD%20Library%20Usage%20Statistics.pdf

[41] Library Circulation Statistics:
http://sacs.tccd.edu/download/documentation/Library%20Circulation%20Statistics.pdf

[42] TCCD’s Response to Comprehensive Standard 3.8.1:
http://sacs.tccd.edu/compliance-certification/comprehensive-standards/3-8-1-learninginformation-resources/

[43] TCCD’s Response to Comprehensive Standard 3.3.1.3:
http://sacs.tccd.edu/compliance-certification/comprehensive-standards/3-3-1-institutional-effectiveness/3-3-1-3-institutional-effectiveness/